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Refund Policy

Thank you for using ikey.co (“us,” “we,” or “our”). This Refund Policy explains the terms and conditions for requesting a refund for the services provided through the diplomacykey website (“the Site”). By using the Site, you agree to comply with this policy.

Refund Eligibility

We strive to provide high-quality services and customer satisfaction. However, if you are not completely satisfied with your purchase, you may be eligible for a refund under the following conditions:

  1. Subscription Plans: Refunds for subscription plans will be considered if a cancellation request is made within [number of days] from the date of purchase. No refund requests will be accepted after this time period.

  2. Digital Products: Due to the nature of digital products, refunds for digital downloads, such as e-books or software, are generally not provided unless there are technical issues that prevent you from accessing or using the product.

  3. Services: Refunds for services, such as consulting or personalized assistance, will be considered on a case-by-case basis. Please contact our customer support team at [email address] to discuss your situation and eligibility for a refund.

How to Request a Refund

To request a refund, please follow these steps:

  1. Contact Customer Support: Send an email to our customer support team at [email address] stating your request for a refund and providing relevant details, such as your order number, purchase date, and reason for the refund.

  2. Evaluation of Refund Request: Our customer support team will review your request and assess its eligibility for a refund based on the conditions mentioned in this Refund Policy.

  3. Refund Processing: If your refund request is approved, we will initiate the refund process within [number of days]. The refund will be issued using the same payment method you used for the original purchase unless otherwise agreed upon.

Please note that we reserve the right to deny refund requests that do not meet the eligibility criteria mentioned in this policy or are found to be in violation of our Terms of Service.

Contact Us

If you have any questions or concerns about this Refund Policy or need further assistance, please contact our customer support team at [email address]. We are here to help and will respond to your inquiry as soon as possible.

Remember to customize this Refund Policy to align with your specific refund processes and terms. It’s crucial to consult with a legal professional to ensure compliance with applicable laws and regulations, as refund policies can vary depending on your jurisdiction and the nature of your business.